Returns and Exchanges
What’s your return policy?
We want you to love your product. Use it for a month and if you don’t like it, return within 45 days of receipt for an exchange or a full refund.
Just click the button below to initiate a return or exchange. To help the return process go more smoothly, please provide your Order#/IAG#.
You will be refunded the full price of the item to your original form of payment less original shipping costs. If you have any additional questions or concerns, please email us at firstname.lastname@example.org.
How do I place a return or exchange?
We’re sorry you didn’t love your order. Please fill out the form by clicking on the button below with your order number and the products you’d like to exchange or return, and we’ll take care of the rest.
Help! I can’t find my return slip.
Don’t worry—packages don’t include return slips. Just reach out to us by filling out the request form and we’ll help you place your return or exchange.
How long does it take to process a return?
Credit card refunds usually take 5-10 business days to appear on your statement.
What should I do if I receive the wrong product?
If you received a product different from the one that you ordered, sorry about that! Please make a request with the form and we’ll be sure to get you the products you ordered!